For Discrimination or Hate Crime Enquiries, call us on 029 2048 6207


Discrimination Casework

Our Discrimination Casework Service assists individuals who have suffered discrimination due to any protected characteristics they may possess within the Equality Act 2010: Race, Age, Disability, Gender reassignment, Marriage and civil partnership, Pregnancy and maternity, Religion or belief, Sex and Sexual orientation.

How we can help

We will take initial details from you. Our Discrimination Casework Officer will then seek further information about your complaint. We will determine whether you have the possibility of a case to take forward. This may involve a face-to-face meeting at our office where you can talk to us in detail and sign an authorisation from for us to act on your behalf. You will also be advised of our casework policy and procedure formally at this stage. We will keep you updated on all actions taken on your behalf as well as any updates on your case.

Key information

Our Caseworker Can
  • Provide initial advice and assistance with your complaint
  • Support you in making a complaint to an employer or service provider
  • Act as a mediator
  • Make an application to Employment Tribunal
  • Assist and advise on negotiations
  • Assist you with the completion of legal documents
Our Casworker Cannot
  • Befriend
  • Be a counsellor or a lawyer
  • Be a crisis or emergency worker
  • Offer you financial support
  • Assist if you will not disclose all relevant information

Fees & Costs

There is no charge for our service. Race Equality First provides advice, support and representation for victims of hate, harassment and discrimination. We will deal with your case from the beginning until the end. We will give you initial advice, deal with all correspondence and advocacy and representation at hearings. We will essentially support you with all aspects of the case and we will not charge for our time or services. Should we be required to submit any papers on your behalf that may be subject to a fee or should you require further legal or mediation assistance that we are unable to obtain on a pro bono basis, you will be required to meet these potential costs.

Project funded by

Reported Hate Crime in March 2022 (In England and Wales)

Reported Religious Hate Crimes in March 2022

Reported Race Hate Crimes in March 2022